In the financial industry, uptime is critical. This is especially true of the automated equipment that is increasingly delivering your services - and ultimately defining service quality in the minds of your customers.
A multitude of challenges can drive attention and capital away from this core objective:
- Servicing ATMs and other Point-of-Sale assets more expeditiously
- Cutting rising equipment costs
- Handling parts stocking and deployment
- Dealing with multiple technicians at multiple locations
- Managing downtime issues
- Providing on-site maintenance at hundreds - even thousands - of locations cost-effectively
We are specialists in customized supply chain solutions for the financial industry
Imagine being able to respond faster to changes in the market, harness the full potential of e-commerce, reduce costs, increase uptime and reliability and improve customer loyalty - with more control than ever before and using real-time data on such criticals as inventory levels and usage trends.
We can make it happen
We have the financial industry expertise to bring you greater efficiencies and a sharper competitive edge, while unleashing capital for your core business.
Turning downtime into uptime
With more than 420 facilities worldwide, our solutions optimize and speed the process of parts distribution and replacement. This enables you to improve equipment reliability, upgrade with minimal downtime, and retool for faster time-to-market. For over 200 cities across North America, our emergency response time is one hour or less.
We can customize your logistics solutions to meet your needs - such as reverse logistics for return of components to repair depots. We also maintain a full range of services specifically for the financial industry including:
- Trained, experienced field technicians who know your equipment
- Strategic stocking locations ensuring the right parts are always available
- Rapid deployment of parts for repair, replacement, installation and preventive maintenance
- Next-flight-out (NFO) expedited services nationally and globally
The result? Higher in-the-field repair rates, shorter turnaround time for repairs, greater cost-efficiencies and a higher level of service to your customers.
End-to-end visibility and control
UPS Supply Chain Solutions solutions are based on giving you more control than ever before. By applying our advanced technology and systems, you gain real-time, end-to-end visibility throughout your distribution networks.
Now, when equipment goes down, you can easily determine the status on parts inventory and deployment, and when technicians will arrive on-site for repair - all within a convenient web-enabled environment.
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